Japanese BMX brand “ÐᴇLᴛ𝚫”ㅤ

FAQ

Q  在庫数や生産予定の確認は可能ですか? また在庫無しの商品は再生産されますか?
A  在庫数の確認は可能ですが、生産予定や納期予定に関しての回答はできかねます。LIMITED商品以外は随時生産予定です。
Q  取り扱い店や販売店はありますか?
A  基本的には当ページでの販売です。ご連絡いただいたショップ様とはお取引がある場合がございます。また、ご協力いただいているショップ様もございますのでお問い合わせください。
Q  購入した商品に不具合があった場合はどうしたらいいですか。
A  お客様がご購入された商品に関して、製造上の欠陥*がある場合はご購入先にご相談ください。しかし、お客様の無理なご使用、衝突・転倒・整備不良、不適当な装着や修理、設計上の強度を超えた衝撃等により生じた不具合と判断される場合は保証はいたしかねますので、あらかじめご了承ください。また、当ページまたは販売店以外でご購入されている場合は保証の対象外となります。
Q  大量生産または量産商品の品質管理はどういった基準を設けていますか?
A  一つずつ生産していく個別生産のため、一つ一つの生産に丁寧に対応することで、製品クオリティの向上を図っています。また納品に時間を要し、生産数にも限りがあるため大量生産はしておりません。
Q  商品の取り扱いの注意点はありますか?
A  機械加工品には鋭利な部分があるため素手でのお取り扱いにはご注意ください。小さなお子様がいる場合は誤飲してしまわないように、お子様の手が届かない場所に保管してください。また、商品の取り付けに必要な専用工具を使用せずに装着作業を行なった場合や、無理な装着、締めすぎや緩めすぎ、ボルトやナットが斜めに入った状態での締め込みなどによって、パーツを短期間で破損してしまうケースが多くみられます。組み付けには知識を要するため専門店での組み付けをおすすめします。
Q  商品の使用に伴う事故が発生した場合について教えてください。
A  商品の欠陥*以外の使用に伴う事故、トラブルが発生した場合、利用者又は第三者に損害が生じた場合等、如何なる場合であっても、当方は一切の責任を負いかねます。あらかじめご了承ください。ご使用の際は完全自己責任でお願いいたします。  *「欠陥」とは、製造物に関する様々な事情を総合的に考慮して、「製造物が通常有すべき安全性を欠いていること」をいいます(製造物責任法第2条第2項)。このため、安全性に関わらないような単なる品質上の不具合は、法律上の損害賠償責任の根拠とされる「欠陥」には当たりません。欠陥の判断において検討される、製造物の「通常有すべき安全性」の内容や程度は、個々の製造物や事案によって異なるものであり、製造物に係る諸事情を総合的に考慮して判断されます。法律上では、欠陥の判断に当たり、考慮事情として、「製造物の特性」、「通常予見される使用形態」及び「製造業者等が当該製造物を引き渡した時期」の3つを例示しています。
◆ 不定期少量生産のインディーズ𝗕𝗠𝗫ブランド ◆

Privacy Policy

The store(or “we”, “us”, or “our”, as the case may be) recognizes the importance of your personal information, and complies with the Act Concerning Protection of Personal Information (hereinafter referred to as “Act”) and properly treats and protects your personal information in accordance with this Privacy Policy (hereinafter referred to as “Policy”).

1. Definition of personal information
As used in this Policy, “personal information” shall mean personal information defined pursuant to Article 2.1 of the Act, meaning information pertinent to existing individual, which can personally identify a specified individual by its name, birth date, or other description contained in such information (including those which can easily collate other information to personally identify a specified individual), or those containing personal identification code.
2. Purpose of personal information
The store shall use your personal information to:
  • (1) provide our services;
  • (2) give guidance and respond to inquiries in connection with our services;
  • (3) give guidance relating to our goods and services;
  • (4) cope with a violation of our rules and regulations or the terms and conditions, or polices (hereinafter referred to as “Rules”) in connection with our services;
  • (5) notify you of any change in Rules relating to our services;
  • (6) facilitate improvement of our services and development of new services;
  • (7) generate data processed for statistical purposes and made anonymous, which cannot be personally identifiable in connection with our services; and
  • (8) accomplish purposes incidental to purposes as set forth above.
3. Change of purposes of use of personal information
The store reserves the right to change the purposes of use of personal information for as long as it will continue to remain relevant, and notify you of, or make it public such change.
4. Restriction on use of personal information
Unless otherwise permitted by the Act and other relevant applicable laws and regulations, we shall not use your personal information except as required to accomplish the purposes of use without your consent, unless:
  • (1) required by the applicable laws and regulations;
  • (2) it is necessary to protect a person’s life, body, or property, and it is difficult to obtain your consent;
  • (3) it is particularly necessary to improve public health and facilitate sound education for children, and it is difficult to obtain your consent; or
  • (4) it is necessary for us to cooperate with state or local government or its agency in carrying out their statutory duties and functions, and it is detrimental to carry out of them if your consent needs to be obtained.
5. Proper collection of personal information
We shall collect personal information, and shall not collect personal information by false or otherwise illicit means.
6. Security of personal information
The store shall carry out necessary and proper supervision over its employees, in order to secure your personal information against risk of loss, destruction, alteration, and leaking of your personal information. If we subcontract, wholly or partially, treatment of your personal information, we shall carry out necessary and proper supervision over a subcontractor.
7. Provision to third parties
Unless otherwise permitted by the Act and other relevant applicable laws and regulations, we shall not provide to third parties your personal information without your prior consent, except for cases where:
  • (1) we provide personal information as a result of subcontracting, wholly or partially, treatment of your personal information to the extent necessary to accomplish the purposes of use of personal information;
  • (2) your personal information is provided by way of merger or amalgamation, or other events of business transfer; and
  • (3) your personal information is shared with third parties in accordance with the Act.
8. Disclosure of personal information
If we are required by you to disclose your personal information pursuant to the Act, we shall promptly disclose it to you, after identifying that such request has been submitted by you (if such information does not exist, we shall notify to that effect.), unless otherwise we are not obligated to do so under the Act or other relevant laws and regulations.
9. Correction of personal information
If we are required by you to make a correction, addition, or deletion (hereinafter referred to as “Correction”) of your personal information by reason that such information is untrue, we shall promptly carry out investigations to the extent necessary to accomplish the purposes of use thereof after identifying that such request has been submitted by you, and make a Correction based on the results thereof, and you shall be notified thereof (or we shall notify you if we shall not make any Correction), unless otherwise we are not obligated to do so under the Act or other relevant laws and regulations.
10. Suspension of use of your personal information
If we are required by to you to suspend use of or delete (hereinafter referred to as “Suspend”) your personal information by reason that such information is treated for any purpose other than those which are made public, or is obtained or collected by false or otherwise illicit means, and we found that such request is reasonably acceptable, we shall promptly Suspend use of your personal information after identifying that such request has been submitted by you, you shall be notified thereof, unless otherwise we are not obligated to do so under the Act or other relevant laws and regulations.
11. Use of Cookie or other technologies
  • (1) Cookie or other similar technologies may be used for our services. These technologies shall be useful to grasp the status of how our services are used to make them better. If you do not want the benefits of Cookies, you may be able to opt-out by changing the configuration of your web browser, in which case you may not be able to use any part of our services.
  • (2) We use in our services Google Analytics provided by Google LLC, to investigate and analyze the information including customers’ usage of our services. For information on the mechanism of data collection and processing under Google Analytics and for other detailed information, please visit the sites provided by Google LLC.
    Google Analytics Terms of Service
    https://marketingplatform.google.com/about/analytics/terms/us/
    How Google uses information when customers use Google partners’ sites or apps the Service
    https://policies.google.com/technologies/ads?hl=en-US
    Google Privacy Policy
    https://policies.google.com/privacy?hl=en-US

    If you do not want your data to be used by Google Analytics, please use Google Analytics opt-out add-on provided by Google LLC.

    Google Analytics opt-out add-on
    https://tools.google.com/dlpage/gaoptout?hl=en
  • (3) Our services enable "Google Analytics’ Function for Advertising" and use the following features and use third-party cookies such as the DoubleClick cookie for advertisement and site improvement.

    ・Google Analytics Remarketing
    ・Google Analytics User Attribution Reports and Interest Reports

    This allows our services to use Google Analytics cookies for the analysis of approximate understanding of your age, gender, browsing history, and trends in interest in our services.

    If you do not want "Google Analytics’ Function for Advertising" to be used, you can disable its tracking function by your settings. You can disable it by installing the "Google Analytics opt-out add-on" in your browser.
12. Inquiries
If you have request for disclosure, opinion, question, complaint, or other inquiries about treatment of your personal information, please inform us at our Information Desk as specified in “Notation Based on the Specified Commercial Transaction Act” herein or make an inquiry by filling up an Inquiry Form contained in our store page.
13. Continuous efforts
We shall review the status of operation how your personal information is being treated on a regular basis, and use our best efforts to make them better, and modify this Privacy Policy from time to time.